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Computer setup and data transfer The new one runs, the old one is empty.

Windows or Mac, laptop or tower: we set up the new device at your kitchen table, move everything over from the old one and stay until you find your way around.

How the appointment goes

  1. Unbox and connect

    We set up the device, connect it to your Wi-Fi, printer and screen and create the user account.

  2. Transfer data

    Documents, photos, music, bookmarks, e-mail accounts and passwords move from the old device to the new one. Also from Windows to Mac and back.

  3. Programs and protection

    Office, browser, printer drivers, antivirus and everything you use daily. Updates run through, startup gets tidied.

  4. Explain and old device

    We show you what has changed. On request we wipe the old device securely so you can sell or hand it in.

Examples from our appointments

New laptop with everything from the old one

The classic: Windows laptop from the shop, all data and programs from the old device, antivirus installed, printer connected.

2 hours 170 EUR plus call-out

From Windows to Mac

A MacBook for the first time, photos and documents from the old PC, e-mail and Apple ID set up, the key differences explained.

2 h 30 min 220 EUR plus call-out

Old computer has become slow

No new device needed: clean up startup, catch up on updates, check the drive, set up a backup. Often enough for another two years.

2 h 30 min 220 EUR plus call-out

How long it takes and what it costs

From our appointments since June: 30 minutes to three hours, usually two. A follow-up for remaining questions takes half an hour.

Short visit up to 30 minutes
50 €
From 30 minutes, per hour
85 €
Explanation and training, 90 minutes
120 €

Initial consultation and purchase advice are free. All prices include VAT.

What we do not do here

We do not replace parts or solder. A device with a failed drive or a broken screen belongs in a repair shop, and we tell you honestly when that is the case.

Estimate the cost first

Tell us briefly what is not working.

You immediately get a realistic guide for the appointment and travel. You can then send your enquiry using the same details.

Frequently asked questions

Do I need to buy the computer beforehand?

No. Purchase advice is free, and on request we bring the device to the appointment, bought in your name from the retailer.

Can files get lost during the transfer?

We copy, we do not move. Everything stays on the old device until you have seen that everything is on the new one.

Can programs be carried over if I no longer have the licence key?

Often yes: many licences are tied to your account with the vendor. We find out which ones, and sort out the rest together.

How long does setting up a new laptop take?

Usually two hours including data transfer. With a lot of photos we keep copying in the background while explaining the device to you.

What does home computer setup cost?

85 EUR per hour, a typical appointment with data transfer is around 170 EUR, plus call-out from 10 EUR. All prices include VAT.

Request an appointment

Call or write to us, the initial consultation is free and without obligation.

Also of interest: Phone and tablet setup · Printer setup · Explanation and training · All services and prices

Further reading: My laptop is slow. Clean it up or buy a new one? · How do I move my data to a new laptop?